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SEYANA is fully committed to become the leading Operation & Maintenance Services (O & M) company in Saudi Arabia & the Gulf. We aspire to be an ethical organization delivering our services within an ever-evolving marketplace. The mechanisms of our total quality management systems, which are maintained throughout the business, ensure every member of the team is committed to establishing objectives for key aspects of service, delivery and quality. In this endeavor we strive to comply with all legislative and customer requirements.

As a primary obligation, Seyana is committed to meeting the needs and expectations of our clients by the full implementation of the Quality Management System. This is achieved by:

Complying with statutory obligations, standards, specifications and codes of practice relevant to quality management.
Maintaining, monitoring, reviewing, auditing and continually improving the Quality Management System
Providing sufficient and suitable resources to implement and maintain the Quality Management System.
Engaging suitably qualified, skilled, and experienced people.
Educating and training our employees for awareness and knowledge of quality issues and practices for continual improvement.
Identifying, reporting, investigating and resolving all non-conformances and taking action to prevent recurrence.
Monitoring and evaluating the quality performance for the internal & external customers and implementing effective communication with them on quality and compliance issues.
To fulfill or exceed customer needs and expectations by delivering a quality service in a consistent and timely manner.
To furnish a system of policies which are periodically reviewed to ensure the ability of all groups to perform their work effectively.
Maintaining, monitoring, reviewing, auditing and continually improving the O & M standards

As a progressive organization, in the pursuit of supplying a Quality Assured output, we will be vigilant to observe ethical Health & Safety and Environmental best practice, appropriate to the activities of this business.

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